 
|
LCBO Head Office
and corporate mailing address:
LCBO
55 Lakeshore Blvd East
Toronto, ON M5E 1A4
General Inquiries (416) 864-2570
LCBO Infoline
(416) 365-5900
Toll Free Province Wide 1-800-668-5226
www.lcbo.com
General Purchase
(and Sale of
Data information)
Tel: (416) 365-5855
Fax: (416) 365-5911
New Item Submission System (NISS)
Qlogitek (for technical support): 1-800-699-8204,
or for business support, contact the appropriate LCBO
Business Unit
VINTAGES Reception:
Tel: (416) 365-5863
Fax: (416) 864-2540
Merchandising Reception:
Tel: (416) 365-5855
Fax: (416) 365-5911
Quality Assurance - General
Inquiries
George Soleas, Senior Vice President, Logistics/Quality Assurance
Tel: (416) 864-6723 • george.soleas@lcbo.com
Stephen Cater, Manager, Laboratory
Tel: (416) 864-6725 • stephen.cater@lcbo.com
Leonard Franssen, Manager, Quality Services
Tel: (416) 864-6732 • leonard.franssen@lcbo.com
Carol Drummond, Quality Officer
Tel: (416) 864-6726 • carol.drummond@lcbo.com
Shelia Acorn, Administrative Assistant
Tel: (416) 864-6724 • sheila.acorn@lcbo.com
Customer Research Manager
Tel: (416) 864-6764
Discovery Tastings Program
Tasting Administrator
Tel: (416) 864-2559
Information Sharing Program
Supply Chain
1 Yonge Street, Suite 1400
Tel: (416) 365-2671
Fax: (416) 365-2699
Mailing Address for General Purchase
(and Sale of
Data information), VINTAGES and Quality Assurance
Department
43 Freeland Street, 3rd Floor
Toronto, ON
Canada
M5E 1L7
For Sales & Marketing Division (Merchandising - Category Management, Duty Free, Pricing Administration; VINTAGES; Marketing Communications; Quality Assurance; Customer Insights) and reception/courier address:
LCBO Sales & Marketing
Division
Reception, 3rd Floor
43 Freeland Street
Toronto , ON M5E 1L7
General Inquiries (416) 365-5855
General Fax
(416) 365-5911
VINTAGES Inquiries (416) 365-5863
VINTAGES Fax (416)
864-2540
Quality Assurance Inquiries (416) 864-6724
Quality
Assurance Fax (416) 864-6841
www.lcbotrade.com
www.vintages.com
For LCBO Private Ordering:
LCBO Logistics Division
Private Ordering Service Centre
33 Freeland
Street
Toronto, ON M5E 1L7
General Inquiries (416) 864-6739
Toll Free Province
Wide 1-800-668-5144
General Fax (416) 365-5934
Questions regarding Merchandising programs or application forms should be directed to the appropriate Category Manager:
Spirits: (416) 365-5893
Wines: (416) 365-5874
BRTD: (416) 365-5891
Merchandising
Promotions Tracking System
For technical support, contact the LCBO Help Desk via email at servdesk@lcbo.com.
Pricing Administration
(416) 365-5862
Other Contacts
Alcohol and Gaming Commission of Ontario
90 Sheppard Avenue East
Suite 200-300
Toronto, Ontario
M2N 0A4
Tel: 416 326-8700
Toll-free in Ontario: 1-800-522-2876
Fax: 416 326-5555
Web site: www.agco.on.ca
E-mail: licensing@agco.on.ca
Copies of the Liquor Licence Act are
available from:
Publications Ontario,
50 Grosvenor Street,
Toronto, ON M7A 1N8
www.publications.gov.on.ca
The Ontario Government
Bookstore
Publications Services Section
880 Bay Street, 5th Floor
Toronto, Ontario M7A 1N8
Tel: (416) 326-5300
Toll-free 1-800-668-9938
Fax: (613) 566-2234
www.publications.gov.on.ca/english
www.publications.gov.on.ca/french
The Beer Store (TBS)
5900 Explorer Drive
Mississauga , ON L4W
5L2
Tel: (905) 361-1005
Fax: (905) 361-4283
Trade Association websites
Brewers
of Canada : www.brewers.ca
Ontario Imported Wine-Spirit-Beer
Association: www.oiwsba.com
Spirits Canada : www.canadiandistillers.com
Wine Council of Ontario : www.winesofontario.org
Canadian Food Inspection Agency: http://www.inspection.gc.ca
Canada Food and Drugs Act:
http://laws.justice.gc.ca/en/F-27/C.R.C.-c.870/index.html
Consumer Package and Labelling Act: http://laws.justice.gc.ca/en/C-38/
Canada Revenue Agency (CRA) – Excise Duty information:
http://www.cra-arc.gc.ca/tx/tchncl/exciseduty-eng.html
Canada Revenue Agency (CRA) – contacts: http://www.cra-arc.gc.ca/contact/menu-e.html